We have tried to collect a few of the most common questions and points of interest here. You'll see some answers to our "Frequently Asked Questions", some ideas for your own photo session and related topics of interest.

Getting Ready for Your Photos
What should I wear for my grad photos? Here's a few tips on hair, makeup, and clothing to help your graduation pictures look great!
FAQ: Photo Sessions from SUB Photo
What kind of photos can I get at SUB? Learn the options for grad photos and other sessions here.
FAQ: Ordering
Want to order prints, downloads, or other products? Here are the answers to our most common questions, including a walk-through of how to order your portraits step by step.
How do I submit my photo for the graduation composite?
Do you want to be included in your class photo, but don't live here? You can send in your photo for the photo composite, yearbook, or graduation website using these specifications.
Where do I get Official Grad photos?
Where should you get your grad photos taken? SUB Photo is the most likely answer if you're at the U of A; here's how to know for sure.
When should I renew my passport?
When should I renew my passport? Renewing your Canadian passport is crucial if you plan on traveling abroad, and it's essential to know when to renew it. The general rule is to renew your passport six months before it expires. This gives you plenty of time to complete the application process and ensures you have a valid passport when you need it. In some cases, it may be a good idea to renew even earlier. Some countries require you to have at least six months of validity left on your ......
Photo Retouching: Will you edit my photos?
Photo editing - is it worth it? View samples of before & after our artists do their work, and get answers to our most common questions.
How much do grad photos cost?
Will your grad photos be expensive? Professional photography can cost a lot, but we've kept it as affordable as possible. Here's how our prices work.
Fun Grad Photo Ideas!
We are often asked, What should I bring along for my grad photos? My favourite answer: Whatever made your University years more fun! Some props are just for fun, but the best ones always have a personal connection or a story to go with them. One of our clients asked if she could bring her therapy pet (yes, of course) and it turned out to be a hedgehog. How are those spiky little guys so adorable? We often have pets in our studio and we love to see them!If you are an athlete you m ......
How Do Photo Sessions Work?
A graphic view of the process from booking your appointment to giving your family a portrait.
Where can I rent a graduation cap and gown?
Where can I rent a graduation cap and gown? We have a few options available for you - and you may not need to rent one at all!
Do I need glass in my picture frame?
Definitely not. Other artwork is never put behind glass because it reduces your enjoyment of the image. Here's how we protect your photo without glass.
What should I wear for Graduation Photos?
The graduation cap & gown don't cover everything! Here's what you should wear when getting ready for your graduation photos.
Everyone loves a deal, and we have a few great ones! • Science students: FREE BASIC GRAD SESSION! ISSS (The Interdepartmental Science Students' Society) has arranged to cover the charge for Basic Grad Sessions for all General Science grads this year, so come on in! (Note that some science classes have opted to purchase a wall composite, so there may still be a fee for composite placement.)• FREE PHOTOS for student councils: Did you know that student and grad counci ......
Info for your Graduating Class
Life is complex:Keep this simple!As far as we can tell, the main thing you want as a council is for everything to run smoothly. In an ideal world, you'd have a minimum of extra work to do and hear nothing but happy comments all year! SUB Photo shares these goals and has an excellent track record; we photograph the same classes year after year because we keep our customers happy! The specifics of our agreement can vary depending on your priorities. We can help you make things more affordable fo.....
How to Find and View Photos
How do I find my photos? Here are the steps to opening your photo gallery.
FAQ: Canvas Prints
Sometimes you really want your photo to make a statement which is why we offer custom canvas prints!
FAQ: Downloading Photos
How do I download my grad photos? Are there any free downloads? Instructions on how to get high resolution files to share depend on the price list in your gallery.
We are asked this question often - I forgot to order my photos, do you still have them?The good news is, we will never delete your photos! Images we take are permanently archived and there is no fee for accessing old images. This has come in handy for a few clients who lost their photos, as well as those who just delayed placing their order. To get another look at your images, just send us an email or give us a call (at 780-288-8002). We w ......
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