Help Articles

What should I wear for my grad photos? Here's a few tips on hair, makeup, and clothing to help your graduation pictures look great!

What kind of photos can I get at SUB? Learn the options for grad photos and other sessions here.

Want to order prints, downloads, or other products? Here are the answers to our most common questions, including a walk-through of how to order your portraits step by step.

Taking a passport photo of an infant can be challenging, but with the right preparation and some patience, we can capture the best image.

When Should You Renew Your Passport? Renewing your Canadian passport is crucial if you plan on traveling abroad, and it's essential to know when to renew it. It’s always a good idea to renew your passport ahead of a trip to ensure you don’t run into problems. Some countries even require you to have at least 6 months left on your passport before it expires in order to travel there. Jump to: schedule When Should You Renew Your Passport? hourglass_bottom Why is it important to renew a Passport ......

Do you want to be included in your class photo, but don't live here? You can send in your photo for the photo composite, yearbook, or graduation website using these specifications.

Where should you get your grad photos taken? SUB Photo is the most likely answer if you're at the U of A; here's how to know for sure.

Photo editing - is it worth it? View samples of before & after our artists do their work, and get answers to our most common questions.

Will your grad photos be expensive? Professional photography can cost a lot, but we've kept it as affordable as possible. Here's how our prices work.

We are often asked, What should I bring along for my grad photos? My favourite answer: Whatever made your University years more fun! Some props are just for fun, but the best ones always have a personal connection or a story to go with them. One of our clients asked if she could bring her therapy pet (yes, of course) and it turned out to be a hedgehog. How are those spiky little guys so adorable? We often have pets in our studio and we love to see them!If you are an athlete you m ......

A graphic view of the process from booking your appointment to giving your family a portrait.

Where can I rent a graduation cap and gown? We have a few options available for you - and you may not need to rent one at all!

Definitely not. Other artwork is never put behind glass because it reduces your enjoyment of the image. Here's how we protect your photo without glass.

The graduation cap & gown don't cover everything! Here's what you should wear when getting ready for your graduation photos.

Discounts and Special Offers Everyone loves a deal! Here is all the grad photo discounts, coupons, and promotions we have going on right now. FREE Retakes*: On any session - even from our competitors! Took photos somewhere else? No problem! We offer retakes for photos taken by any photographer, at no cost. All we ask is the chance to see the photos. We will look them over with you and talk about what you liked, what you didn't, and what your perfect grad photo should lo ......

Life is complex:Keep this simple!As far as we can tell, the main thing you want as a council is for everything to run smoothly. In an ideal world, you'd have a minimum of extra work to do and hear nothing but happy comments all year! SUB Photo shares these goals and has an excellent track record; we photograph the same classes year after year because we keep our customers happy! The specifics of our agreement can vary depending on your priorities. We can help you make things more affordable fo.....

How do I find my photos? Here are the steps to opening your photo gallery.

Sometimes you really want your photo to make a statement which is why we offer custom canvas prints!

How do I download my grad photos? Are there any free downloads? Instructions on how to get high resolution files to share depend on the price list in your gallery.

We are asked this question often - I forgot to order my photos, do you still have them?The good news is, we will never delete your photos! Images we take are permanently archived and there is no fee for accessing old images. This has come in handy for a few clients who lost their photos, as well as those who just delayed placing their order. To get another look at your images, just send us an email or give us a call (at 780-288-8002). We w ......

University of Alberta Convocation Ceremony - dates, times, and grad photos!